Take Back The Luxury
Of Time
In today's fast-paced world, time passes swiftly and can easily slip through our fingers. Important matters are often overshadowed by trivial tasks and daily chores. While important, we'd happily prioritize joyful activities instead! With us, you’ll find the perfect balance.
Meet
Michele
Meet Michele, the driving force behind Big Kitty Concierge. With a passion for delivering personalized service, Michele founded BKC after identifying the need for dedicated support among her clients in previous roles. She recognizes that many individuals seek a trustworthy partner to help manage the intricacies of their lives.
With a background in construction management, Michele leverages her experience to provide valuable insights into what to look for when caring for your home.
A true lover of the outdoors, she adeptly navigates the unique challenges of living in a beautiful yet complex environment, even in luxury settings. Her expertise and meticulous attention to detail ensure that every aspect of your home and lifestyle is well taken care of. Michele is dedicated to managing the small details, allowing you to focus on what truly matters—whether that’s advancing your career or cherishing special moments with loved ones.
Mission, Vision, & Values
Mission Statement
At Big Kitty Concierge, we are committed to delivering outstanding home and property management services, along with personal assistance that enriches our clients' ownership experience. We prioritize the integrity of each property while offering tailored support and meticulous attention to detail, all designed to provide peace of mind for homeowners. Additionally, we maintain the utmost discretion with all our clients, ensuring their privacy and security are always respected.
Vision Statement
Our vision is to be the premier provider of concierge and home & property management services in the Washoe and Douglas County regions, recognized for our commitment to quality, professionalism, and client satisfaction. We aspire to create seamless experiences for home and property owners, allowing them to fully enjoy their properties without the stress of day-to-day management.
Values Statement
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Integrity: We uphold the highest standards of honesty and transparency in all our interactions and services.
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Quality: We are committed to excellence in every aspect of our work, ensuring that all projects and services meet our rigorous standards.
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Client-Centric Approach: We prioritize our clients' needs and preferences, tailoring our services to create personalized experiences.
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Collaboration: We believe in the power of teamwork, working closely with industry professionals to achieve our clients' visions.
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Responsibility: We take accountability for our actions and decisions, ensuring that we act in the best interests of our clients and their properties.
My neighbor recommended Big Kitty Concierge to me, having worked with them before. I needed help organizing a group of ladies interested in getting their CCW permits but had no idea where to start. The owner of Big Kitty Concierge not only helped me plan this outing but also arranged a lovely dinner nearby. She stayed with us throughout our training and made sure we were all comfortable in the hot sun. It's reassuring to know that Michele is just a phone call away whenever I need anything.
- Mrs. Kay R., Dayton, NV